Top 1 Service Management Group VACANCY for Senior Technical Writer

SMG – Service Management Group Jobs 2023 Apply for Senior Technical Writer – Fully Remote Jobs in EMEA. SMG – Service Management Group Go EMEA Jobs for freshers and Experienced Job seekers. Check Available SMG – Service Management Group jobs in EMEA 2023 . 

Are you looking for Jobs in EMEA this year. We have a exciting news for you.  SMG – Service Management Group is currently hiring for Senior Technical Writer – Fully Remote Jobs in EMEA. In this article you can check latest Go EMEA Jobs in SMG – Service Management Group Organization. As per information of SMG – Service Management Group Jobs available now. You can find out on this page all Check Available SMG – Service Management Group jobs in EMEA 2023 . Read this article carefully till the end to know this great EMEA Jobs Opportunity in SMG – Service Management Group Organization.


SMG – Service Management Group Jobs 2023 Apply for Senior Technical Writer – Fully Remote Jobs in EMEA

SMG – Service Management Group Job Opportunity 2023 :- Don’t miss this incredible job offer announced for SMG – Service Management Group Careers portalSMG – Service Management Group latest Job vacancies are being announced for Senior Technical Writer – Fully Remote job Senior Technical Writer – Fully Remote. Candidates who looking smart, honest, young, dynamic, and experienced professionals can apply for the SMG – Service Management Group Senior Technical Writer – Fully Remote Senior Technical Writer – Fully Remotes. Applicants should apply for Senior Technical Writer – Fully Remote jobs in EMEA on before last date.

All the details for How to get SMG – Service Management Group Jobs for Senior Technical Writer – Fully Remote Job vacancy given in the below. The Senior Technical Writer – Fully Remote Job description Details are following.

Go EMEA Jobs: SMG – Service Management Group Jobs Summary

Recruiting Organization SMG – Service Management Group
Name of Position Senior Technical Writer – Fully Remote 
Job Location Jobs in EMEA
Job Types Go EMEA Jobs and Jobs in EMEA
Salary   Not Disclosed
Email  https://tinyurl.com/4f6ybpur

SMG – Service Management Group EMEA Jobs 2023 Full Job Description

SMG – Service Management Group is hiring a Technical Writer to join our team!

Are you looking for the next professional opportunity that will challenge you and advance your career? Join our team now!

SMG helps organizations generate new revenue, grow existing revenue, reduce churn and detractors, and drive operational efficiencies. Our unique software with a service (SwaS) model puts a dual focus on platform technology and professional services, making it easy for brands to activate insights based on customer, patient, and employee feedback.

Technical Writers are responsible for writing and updating technical documentation related to SMG’s products using KCS best practices. Technical Writers have excellent writing skills and a strong technical background spanning a variety of technologies. Successful candidates are excellent communicators who can learn new technologies quickly and explain or demonstrate them to any audience. As a Technical Writer, you will work with a variety of teams and SMEs to fill gaps in our knowledge bases for customers and agents and our internal knowledge base for our agents and employees. This role is ideal for people who enjoy learning and sharing knowledge as the SME of a SaaS product or service.

Technical Writer’s Primary Responsibilities:

  • Reviewing requests for new articles or courses to be created or be updated
  • Creating or updating knowledge base articles (KBAs) while ensuring consistent, high-quality standards are maintained
  • Analyzing existing content for necessary changes after an update or process change
  • Creating or updating KBAs based on the update or process change
  • Creating or updating training materials based on the update or process change
  • Developing training materials
  • Use feedback from graduates and managers to improve training materials

Candidate Requirements:

  • Fluent in English with excellent writing skills
  • 3+ yrs in writing technical documentation for internal and external audiences
  • 3+ yrs in product management or a technical support role focused on providing root cause, technical solutions (configuration changes, code changes, no-code integrations).
  • Experience learning & maintaining complex application configurations
  • Proficiency using an HTML editor to generate documentation, preferably Zendesk
  • Experience reading and troubleshooting various coding languages, primarily C# & SQL, as well as supporting and troubleshooting Web based applications and APIs
  • Dedicated internet access (30Mb/s download / 20 Mb/s upload).

What we offer to our talent:

  • This is a fully remote, permanent, full-time position. You can work from anywhere.
  • Unlimited paid leave and 14 weeks of paid parental leave offered to all our associates globally.
  • Ample opportunities to learn and grow.
  • Diverse, experienced, and friendly team which will welcome you, support you and challenge you.
  • We are proud to be an equal opportunity employer. We celebrate diversity and create an inclusive work environment in which all our colleagues experience belonging, have their unique needs respected and met, have equal access to opportunities and resources, and feel fully engaged to contribute to the company’s success.

How to Apply for SMG – Service Management Group Jobs in EMEA?

Email here to apply : https://tinyurl.com/4f6ybpur

FAQ for SMG – Service Management Group Jobs Employment 2023

  •  Who are hiring ?

Answer:- SMG – Service Management Group Hiring.

  • Which Job Profile SMG – Service Management Group Needed?

Answer:- SMG – Service Management Group job opportunity for Senior Technical Writer – Fully Remote job Senior Technical Writer – Fully Remote.

  • Which is the official SMG – Service Management Group Careers Portal?

Answer:  https://tinyurl.com/4f6ybpur  is official SMG – Service Management Group Recruitment contact.

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