Personal Banker is required in Livingstone, Southern Province, Zambia for Absa Group

Absa Group Jobs 2023 Apply for Personal Banker Jobs in Livingstone, Southern Province, Zambia. Absa Group Go Livingstone, Southern Province, Zambia Jobs for freshers and Experienced Job seekers. Check Available Absa Group jobs in Livingstone, Southern Province, Zambia 2023 . 

Are you looking for Jobs in Livingstone, Southern Province, Zambia this year. We have a exciting news for you.  Absa Group is currently hiring for Personal Banker Jobs in Livingstone, Southern Province, Zambia. In this article you can check latest Go Livingstone, Southern Province, Zambia Jobs in Absa Group Organization. As per information of Absa Group Jobs available now. You can find out on this page all Check Available Absa Group jobs in Livingstone, Southern Province, Zambia 2023 . Read this article carefully till the end to know this great Livingstone, Southern Province, Zambia Jobs Opportunity in Absa Group Organization.


Absa Group Jobs 2023 Apply for Personal Banker Jobs in Livingstone, Southern Province, Zambia

Absa Group Job Opportunity 2023 :- Don’t miss this incredible job offer announced for Absa Group Careers portalAbsa Group latest Job vacancies are being announced for Personal Banker job position. Candidates who looking smart, honest, young, dynamic, and experienced professionals can apply for the Absa Group Personal Banker positions. Applicants should apply for Personal Banker jobs in Livingstone, Southern Province, Zambia on before last date.

All the details for How to get Absa Group Jobs for Personal Banker Job vacancy given in the below. The Personal Banker Job description Details are following.

Go Livingstone, Southern Province, Zambia Jobs: Absa Group Jobs Summary

Recruiting Organization Absa Group
Name of Position Personal Banker 
Job Location Jobs in Livingstone, Southern Province, Zambia
Job Types Personal Banker, Livingstone, Southern Province, Zambia
Salary   Not Disclosed
Email  https://tinyurl.com/yc6cx694

Absa Group Livingstone, Southern Province, Zambia Jobs 2023 Full Job Description

Job Description

Sales to Retail Customers 60%

  • Deliver exceptional sales performance by identifying and meeting customer needs through selling & cross selling of all Absa Africa Retail products & services.
  • Participate in specific product campaigns by ensuring that the products are explained to customers.
  • Agree, meet and exceed targets for specific sales campaigns.
  • Maintain own sales performance statistics for management information usage.
  • Own and manage personal product & channel sales targets to contribute towards the branch sales objectives.
  • Refer to the appropriate area of delivery for specialist product help or advice (e.g., Schemes or Home Loans) when uncertain about the product delivery or application process. Respond directly to the customer.
  • Build effective relationships with branch staff to ensure that non-sales staff refer customers to the Customer Advisor when they identify a particular product or service need.
  • Complete account opening documentation together with customers and submit to Branch Manager/KYC Coordinator/Team Leader Sales for review before submitting to operations for processing.
  • When selling loans to Retail customers, complete the financial analysis and statement review on customer accounts. Where customers do not meet the minimum criteria, advise the customer, verbally or in writing as the customer requires. Report such denials to the Branch Manager or Team Leader Sales on a daily basis.
  • Call customers when their accounts have been opened, generate welcome pack letters and send to customers.
  • Monitor drawdowns for new loans and contact customers to determine reasons for non-utilisation after a period of time.

Operational Rigour and Compliance with KYC requirements 20%

Outputs:

  • Ensure accuracy of each new account application, loan document, Barclaycard application and bank account mandate change. Customer Advisors are held personally accountable for accuracy and quality of these and supporting documents that they complete and submit.
  • Achieve operational rigour excellence in all aspects of procedures and processes personally undertaken to ensure green audit.
  • Follow the Retail end to end account opening ensuring new accounts are authorised and KYC compliant. Escalate any items that exceed the agreed service level timelines or where there are unresolved KYC requirements, to the Team Leader Sales or the Branch Manager.
  • Comply with all general Absa operational risk & rigour requirements e.g., KYC and anti-money laundering regulations.
  • Conduct snap checks as allocated by the Branch Coordinator.

Provision of Customer Service 10%

Outputs:

  • Own customer queries and complaints around account opening, loans and card applications and resolve in a timely manner. Escalate any unresolved queries, or queries not resolved in a short period of time to the Team Leader Sales or Branch Manager.
  • Build relationships with internal service providers (Operations and the KYC Helpdesk) to ensure a quick turnaround time of escalated queries and complaints.
  • Direct customers to the appropriate delivery channel to meet their needs e.g., cashiers, drop boxes, ATM etc.
  • Advise customers as soon as cheque books, cards and other account items are ready for collection. Follow up with customers that have not collected the items within a reasonable time.
  • Issue ATM cards as per Card & Pin Process.

Advise customers as soon as new loans are approved and encourage drawdowns on the new loans

Contribution to development of the team 5%

Outputs:

  • Share knowledge and experience with other Customer Advisors in the team.
  • Provider cover for other Customer Advisors in case of excessive workload or absence.

Deputies for the Branch Manager or Team Leader when required

Personal Development 5%

Outputs:

  • Agree annual performance objectives with the Team Leader Sales or Branch Manager, including specific sales targets.
  • Pursue continued improvement in personal development by participating in development programmes and training.

How to Apply for Absa Group Jobs in Livingstone, Southern Province, Zambia?

Email here to apply : https://tinyurl.com/yc6cx694

FAQ for Absa Group Jobs Employment 2023

  •  Who are hiring ?

Answer:- Absa Group Hiring.

  • Which Job Profile Absa Group Needed?

Answer:- Absa Group job opportunity for Personal Banker job position.

  • Which is the official Absa Group Careers Portal?

Answer: https://tinyurl.com/yc6cx694 is official Absa Group Recruitment contact.

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